Privacy Policy

All of us at TradeWinds respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data which you provide to us.

The following privacy policy applies from the 21st May 2018.

1. What do you do with my personal data?

We use your data to provide you luxury vacation opportunities. That includes doing things like:

  • Improving our products and services, performing market research to understand our members views and personalising our experiences to make them more intuitive & engaging;
  • Providing you with the products and services you have selected, keeping you up-to-date and informed and responding to your enquiries or highlighting luxury vacation experiences we think you will be interested in;
  • Legal, regulatory or business reasons such as keeping you abreast of updates to our Rules and Regulations and ensuring we provide your with updates to any products or services you have selected.

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2. How long will you keep my personal data?

We keep information while you're our customer and after you've left us.

We use your information to provide you with the products and services you have selected and for a variety of other reasons including providing you support. For example, to record your vacation preferences such as dietary requirements and/or any medical information you give. In each case, the length of time that we need to keep the information may be different.

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3. Who do you share my personal data with and why?

We will share your information in the following situations:

  • With partners, suppliers, agents and subcontractors who help us deliver the products and services you've chosen to use;
  • When you have provided your consent;
  • When we have legal or regulatory requirements such as a request from the competition authority or law enforcement agency.

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4. What data do you hold about me? (and how do you get it?)

We collect information in two ways:

  1. Directly from you, such as information filled in within application or registration forms, surveys and community posts;
  2. From your browsing history including the websites you visit and your location data;

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5. What rights do I have?

You have the following rights:

  • To be informed about how we use your personal data (the purpose of this Privacy Notice);
  • To update your personal data. You can update or amend your information by contacting our support team;
  • To ask us to delete your personal data;
  • To get a free copy of your personal data;
  • To object to the processing of your data and have it restricted. There may be circumstances where you ask us to restrict the processing of your information, but we are legally entitled to refuse that request;
  • The right to make a complaint if you think that any of your rights have been infringed by us.

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6. How do I change my marketing preferences?

You can also opt out of marketing communications by following unsubscribe links at the bottom of any marketing emails or text messages received from Tradewinds Experience Inc.

We will never give your personal data to a third party for marketing unless you have expressly given us your permission.

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7. How do you ensure my data is secure?

Tradewinds Experience Inc. is committed to keeping your data secure. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.

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8. What else can I do to ensure my data is secure?

Along with a section on Privacy, Get Safe Online has plenty of other good advice about protecting yourself online

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9. How can I contact you?

If you would like more information or would like to raise any queries with us in relation to your information, you can contact us by writing to the Data Protection Officer at:

Data Protection Officer
TradeWinds
Mill Mall, Suite 6
Wickhams Cay 1, PO Box 3085
Road Town, Tortola
British Virgin Islands
privacy@trade-winds.com

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10. Changes to this Privacy Policy

We will check this policy from time to time and post any changes here.

We may also let you know about these changes by email.

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11. Resolving Privacy Issues

We will always try our best to resolve any data privacy issue you may have. European Economic Area; you have the right to refer any data privacy issue to your countries Information Commissioner's Office at any time.

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